Salmat Learning's Valued Clients
Online Compliance Services and Customer Contact Training
Online Compliance Training |
Certificate III / IV in Customer Contact |
| A suite of products that provides customers with a training package that encompasses crucial compliance matters such as Equal Employment Opportunity, OH&S, Privacy and Trade Practices.
Salmat Learning offer a variety of compliance services with modules covering:
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A complete suite of eLearning skills and customer contact training for agents and team leaders.
Salmat Learning courseware for Certificate III and IV in Customer Contact offers advantages over the conventional approach of only instructor led training. Presenting instructional material in a high quality, visually stimulating manner heightens the learner's engagement and increases their interest in the content. Unlike instructor led training where practical experience is difficult to replicate, online learning can simulate real work conditions and situations. Upon successful completion each student will receive a nationally recognised certificate in: BSB30207: Certificate III in Customer Contact. SalesForce currently enrols, trains, assesses and completes over 1600 students in Certificate III and IV in Customer Contact annually. In addition to the nationally accredited training, SalesForce delivers tailored development workshops to over 5000 students within SalesForce contact centres and to over 2000 students within the wider Salmat Group. For more information on this program, please visit our BSB30207: Certificate III in Customer Contact website. |
